Please use the Contact Us page in the app or on this page (above) to report a bug, share feedback, or ask for help.If you’re using iOS 26 and see glitches, first confirm that you have the latest version of the Cloudwatching™ app from the App Store.

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We take your privacy seriously.

Your journal entries stay on your device or, if you choose to enable iCloud sync, within your iCloud account. We do not have access to your journal content.

We do not intentionally collect any personally identifying information.

We never sell your data or share it with advertisers.

We collect anonymous, aggregated usage data—for example, which features are used and for how long—to help improve the app. This information is anonymized and not used to identify individual users.

If you use iCloud sync, your journal data remains encrypted and private under your Apple ID and is subject to Apple’s privacy and security policies.

For full details, please see our Privacy Policy.

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Yes. You can export your entries to a CSV file and share them by email, text, or any other share option on your phone. Profile → Journal Entries → View All → Past Sessions → Share Button (top right of screen) → Select individual sessions or select all → Share Button (tap again) → Export as CSV

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The app is free, so there are no purchases to restore.
If you use iCloud sync, your journal entries and session data will automatically appear on your new device once you sign in with the same Apple ID and when your phone is online.

To restore:

1. Download Cloudwatching™ from the App Store.
   
   
2. Sign in with the same Apple ID, if prompted.
   
   

Ensure iCloud is on for Cloudwatching:Settings → [Your Name] → iCloud → Show All → Cloudwatching

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Keeping the app updated ensures the best performance and access to new features.

Go to App Store → search “Cloudwatching” → tap Update if a new version is available.Updating is especially helpful if you’re on iOS 26 or noticing glitches.

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Yes. The app currently includes five Quick Resets, which are short, guided moments to help you reset and reconnect. More will be added in future updates.

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Yes. You can use the app offline for most features, including saved sessions and journaling.An internet connection is only needed for videos like tutorials, Quick Resets, and Meet Letty, and for syncing new content, updates, or iCloud data across devices.

‍If you have iCloud sync turned on, your data automatically backs up when your device is online and stays available across your devices.

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Cloudwatching™ follows your iPhone’s text and display settings.
To increase text size:

• Settings → Accessibility → Display & Text Size → Larger Text
  
  
• Settings → Display & Brightness → Display Zoom (set to Larger Text)

These adjustments take effect immediately in the app.

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The app is currently available for iPhone only (iOS 18 and newer). It is not yet available for Android. An Android version is planned for 2026.If you are on iOS 26 and experience any issues, make sure you are using the latest version from the App Store → search “Cloudwatching” → Update.

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